What
We Do CultureSmart, Inc. specializes in bilingual medical interpreter training programs aimed at reducing health care costs and raising health care quality. CultureSmart’s programs train interpreters in techniques that noticeably improve accuracy of communication between limited English proficient patients and their providers. CultureSmart-trained interpreters are generally capable of facilitating effective medical encounters that may feel like the patient and provider speak the same language. Our focus on best practices for health care quality ensures CultureSmart-trained interpreters support providers in delivering care, treatment, and services that meet patients’ individual communication, cultural, and language needs.
How We Do
It Culturesmart utilizes
a diversity of approaches to build
linguistic and cultural skills within
the organizations it serves. It
is important to note that we do
not provide formulaic materials
- we customize our services and
programs to the realities of the
communities and populations our
client organizations serve. We do
so by:
- Building collaborative partnerships
with the organizations we serve;
- Building working relationships
with practicing experts from the
medical interpreting field;
- Customizing and combining language-specific
training with intensive role-plays
and practice sessions;
- Offering an on-site flexible
training delivery that fits the
client staff’s schedule;
and
- Measuring and documenting trainees’
proficiencies before and after
training process
Unique
Approach
By assessing the specific needs
of communities that a particular
health care organization serves,
we are able to deliver effective,
targeted training that creates measurable
outcomes for clinical and non-clinical
staff. We are one of the few programs
to incorporate an extensive language-specific
component in a medical interpreting
training program.
|